MMeetglow
Product documentation
RECOVERY

Troubleshooting

Resolve the most common display and Bridge states without deleting working configuration.

Limited data

  • Confirm a dedicated calendar is selected on the Mac.
  • Check calendar and weather permissions.
  • Inspect the source freshness state in Bridge diagnostics.
  • Do not hide operational warnings; they explain a partial snapshot.

Bridge not found

  • Open the display menu with Play/Pause.
  • Confirm the Bridge is running on the same reachable LAN.
  • Use the stored manual host:port fallback when Bonjour is blocked.
  • Re-pair only when the stored secret is known to be invalid.

Offline display

A cached label is expected when the Bridge becomes unreachable and a valid local snapshot exists. If both network and cache are absent, the display must report unavailable rather than fabricate content.

Before escalating

Good to know

Record the display state, source-health labels, Bridge diagnostics and exact time. Never paste pairing secrets or provider tokens into a support report.